Monday, July 14, 2008

Life | Uplifting Video | Matt Harding

We can all use a boost in these tough days. Check-out the short videos on this site - they ought to put a smile on your face.

Customer Service | Getting Live Help | Web

These days if I don't get the information or help I need off a company's website then I have a more complex problem that requires a company representative. Most telephonic customer support systems make you jump a LOT of hoops to finally get a person on the line. The shortcuts on this website could be a real time and frustration saver. Thanks, John, for the tip!


Energy | Grove on Electricity | The American

Andy Grove is a fascinating guy. If you like biographies, be sure to read his. He's published his thinking on the current energy crisis in The American. Well reasoned views and a good long-term perspective. I especially like his goal of "energy resilience". Unanswered question: what will get us going down this path?